Responsible Gaming
Our Commitment to Responsible Gaming
At Shelley's Supply, we are committed to promoting responsible gaming practices. Gambling should be enjoyed purely as entertainment, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
All users must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use our services. We take age verification seriously and comply with all UK gaming regulations. If you are under the legal age, you must not use our platform.
Warning Signs of Problem Gambling
Please be aware of these warning signs that may indicate problematic gambling behaviour:
- Chasing losses: Continuously trying to win back money you've lost
- Hiding gambling: Concealing the extent of your gambling from family or friends
- Loss of control: Unable to stick to set time or money limits
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Gambling with money you can't afford to lose: Using rent, bill, or essential expense money
- Increased spending: Needing to gamble with larger amounts to achieve the same excitement
- Mood changes: Gambling to escape negative emotions, stress, or anxiety
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
- Borrowing money: Taking loans or going into debt to fund gambling
Self-Help Tools & Controls
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're prepared to lose in a given period
- Reality Checks: Receive periodic reminders showing your time and money spent during your session
- Session Time Limits: Set automatic logout times to prevent extended play
- Self-Exclusion: Temporarily or permanently close your account if you feel you need a break
These tools are available in your account settings. We encourage you to use them proactively.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, confidential help is available:
United Kingdom
- GamCare: Free, confidential support and self-help resources. www.gamcare.org.uk
- GamStop: National self-exclusion scheme allowing you to self-exclude from all online gambling operators licensed in Great Britain. www.gamstop.co.uk
- National Problem Gambling Clinic: NHS specialist treatment service. Contact your GP for a referral.
Other Jurisdictions
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung – www.bzga.de
Call to Action
If you think you may have a gambling problem, please reach out for help immediately. Seeking support is a sign of strength, not weakness. The organisations listed above offer free, confidential assistance and are available 24/7 in many cases.
Remember: gambling should only ever be entertainment. If it's causing you stress, affecting your finances, or impacting your relationships, it's time to seek help.
Last updated: 2026. Shelley's Supply is committed to responsible gaming and complies with all UK Gambling Commission regulations.